In a home network, everything goes through the router. As a result, when your home Wi-Fi router's security is compromised or neglected, many things can go wrong without you even being aware.
And that's often the case if you use yours, especially an ISP-provided gateway, at its default security settings.
Router vs. gateway
A gateway is a hardware box containing a Wi-Fi router and a built-in Internet terminal deviceโa Cable modem or a Fiber-optic ONT. So, a gateway encompasses and is, first and foremost, a router.
But security is also a matter of degree. On the one hand, keeping tabs on everything that keeps your network safe is a must-do. On the other, it's as important to know when not to be concerned.
This post will explain all thatโit supplements the router primer write-up. Let's start with your router.
Home Wi-Fi router security: How to keep your network secure
Each network needs one, and no more than one, router.
Routers are not created equally and come in many different shapes and sizes. But they differentiate mostly by their firmware, which determines the router's settings and features.
Right off the bat, it's best to get a router from a reputable networking vendor that offers long-term support. After that, regarding security, there are two main types of routers to consider when it comes to home routers.
- Vendor-dependent routers: Those that must always connect to the vendor to work.
- Vendor-agnostic routers: Those that can run independently without being connected to a third party.
Due to in-depth technical levels or features, many, if not most, business routers need to connect to the vendor or at least have the option to do so to work at their full potential. But this post is mostly about home routers.
Vendor-depending routers
Generally, this type of router offers limited access to its inner working. The vendor manages all aspects of its settings, features, and security and allows users to access only a portion of that.
Here's a common question: do these routersโsuch as the eero, Google Wi-Fi/Nest, TP-Link Deco, etc.โhave better security?
The answer is that it depends. One thing is certain: using this type of router means you trade your privacy for convenience. And if your account is hackedโat the fault of the vendor or otherwiseโyour network is compromised, and there's little you can do about it.
In most cases, these routers also don't have a web user interface, limiting users' access to its features and settings.
Independently-managed routers
On the other hand, a router with a web user interface tends to give you more, if not complete, control over all aspects of your home network, including security.
Examples of these routers are those from Asus, the Archer product line of TP-link, or the Nighthawk of Netgear.
Generally, these require a bit more work. For example, if you want remote management, you must properly set up Dynamic DNS and remote access.
In return, you can also rest assured to a greater extent that there is no third-party prying on you. So this type of router is much better for your security and privacy.
But they're slowly becoming a rare commodity since more and more vendors want to exert control over their products after a sale.
In recent years, Netgear has removed the web-based remote management from its Orbi and Nighthawk routersโciting security reasonsโto force users into using its mobile app, which requires a login account.
When logging into a router's or any local device's web interface, you'll likely encounter a privacy/security error notice in which the browser suggests the webpage is potentially unsafe, as shown in the screenshot below.
The reason is that the device's built-in web server doesn't have a mechanism to prove that it supports the now-required HTTPs protocol. For that, among other things, it needs to be signed by an external party.
It's safe to ignore this notice and proceed to the interface when using your local device.
Different browsers have slightly different warnings and ways to bypass them, but they all require clicking a few extra times. Pay close attention, and you'll find out the way to proceed.
Common security items for home Wi-Fi router security
No matter which type of router you use, there are things you can do with them to better your network security, including
- The admin password.
- The Wi-Fi password.
- The Guest network.
- The firmware.
If your network leverages special types of wiring, check out these posts on Powerline and MoCA.
The admin password
The admin password allows for changing the settings of the router. A person with this password has complete control over the network.
Imagine if your Wi-Fi network is your home, and the admin password is the key to your locker (like a safe), where you store important documents.
You might invite your guests to all the rooms in your home, but you'd never reveal your safe's combo to them.
Most routers have a known default admin password, and it would be best to change that password as soon as you start using a router. Even better, when possible, turn the username into something other than "admin" or "administrator."
As a security practice, most routers' initial setup process includes a step for you to change this password. In any case, make this password hard to guess and, most importantly, different from the Wi-Fi password.
Some routers have a built-in CAPTCHAโan acronym for completely automated public Turing test to tell computers and humans apartโto ensure only a real person can log in. If yours support this feature, turn it on.
The Wi-Fi password
A Wi-Fi network includes the network name (a.k.a SSID), which you can see on the deviceโit's not a secret. The part that is not seen and keeps the network secure is the password.
Back to the home analogy, the Wi-Fi password is like the key to the front door.
A person with access to the front door can enter your home and use different rooms. Whether or not they also gain access to all parts of your home, including your safe, depends on whether you have extra locks in other places.
This password allows a device to connect to your Wi-Fi network. Knowing the Wi-Fi password, among other things, a person can:
- Use your internet connection.
- See your network resources, such as a file server, a printer, or a media streamer. It doesn't necessarily mean they can access these resources, however. For example, if your server requires a separate login, they cannot view its content until they have that login.
- See your router's address, access its settings, and control your network if they know its admin password. For this reason, again, you need to ensure the admin password differs from the Wi-Fi password.
Think of that before giving your Wi-Fi password away. Generally, only give it to trusted individuals and, when possible, offer to enter the password on the device yourself instead of giving out the actual password.
Tips on Wi-Fi passwords
When it comes to passwords, it's always about keeping it a secret that matters. Don't associate complexity with security.
The goal is to make your password hard to guess but easy to remember and use.
A Wi-Fi password that includes letters, numbers, UPPER case/lower case, and special characters can be a real pain, especially when you need to enter it into an IoT device, such as a printer or a media streamerโeven a modern one like the Fire TV.
Generally, it's best to use a digit-only password. Here's a way to make a password effective and easy to remember:
Pick a long sentence or phrase and use each word's letter count to form the password.
If you use that previous sentence, the password would be 414833545652438โuse another phrase for yourself. If you think you can't remember the password, write that sentence down in a conspicuous place instead of the password itself.
If you want to offer somebody access to the Internet and nothing else, a Guest Wi-Fi network comes into play.
The Guest Wi-Fi network
There's a way to share your Internet connection without potentially compromising your entire system. It's called a Guest Wi-Fi network, a fancy name for a virtual network isolated from your main one.
By default, the Guest network allows access to the Internet but not your local resources. That's the gist of it. If you want to know more, I detailed this type of Wi-Fi access in this piece about Guest networks.
The Guest Wi-Fi network is similar to limiting your guests to only certain parts of your home, such as the living room or the guest house.
Most routers include the Wi-Fi Guest network feature; you can turn it on via its web interface or mobile app.
A few things about setting up a Guest network:
- Make its password different from the primary Wi-Fi network and the admin password.
- Keep the default setting that makes the guest network isolated. This setting generally tends to be "Access Intranet" (set to disabled) or "AP isolation" (enabled).
- You don't need to name your guest network with the word "guest" in it. Nobody needs to know it's a guest network.
A Guest network also comes in handy when you want to isolate specific devices from the rest of the main network, including those of your own.
The firmware
Firmware is the operating system of a router. It decides how well a router works and how secure it is.
Networking vendors often release new firmware versions to improve the router's performance and security.
It's a good idea to check for new firmware and update your router at least a few times a year, especially when there's a security bulletin about your router or the networking vendor.
While it's generally best to use a router with its latest firmware, turning on the auto firmware update feature is generally not a good idea. Sometimes new firmware can cause issues.
Signs that show your router has been hacked
When targeting a router, hackers generally don't intend to destroy it. Instead, they want to manipulate it to steal your informationโsuch as usernames and passwords for a website or service you use.
That said, if your router has been compromised, chances it still works like normal. But some things won't work right. Here are the telltale signs that your router has been hacked:
- Your browser (Chrome, Firefox, Safari, etc.) often goes to unwanted websites, sometimes without you doing anything.
- You get unrelated, irrelevant, or spam results when doing an online search. Sometimes, it seems a different search engine than the one you pick (Google, Bing, etc.) is being used.
- When accessing your router's web interface or mobile app, the admin password you created no longer works.
- The router's DNS settings are different from "Auto" or what you have entered.
- There are settings you didn't create, like a new Wi-Fi network or port-forwarding entries.
How to rectify a compromised router
If your router has been hacked, the best and possibly the only way to fully repair it is a hard resetโfollow the link for the steps. (Consequently, you won't know what the hackers have done to the router's settings.)
After that, update its firmware to the latest and set up your network from scratch, in that order. Check off all the items above to keep your router secure when you're at it.
The takeaway
To summarize, to keep a tab on your home Wi-Fi router security, you first need a router that allows you to do so to a great degree. That usually means getting one without a required login account with the vendor.
After that, change the admin password and, when possible, even the login username. Ensure the admin password differs from the Wi-Fi password and keep both secure.
And finally, when applicable, enable remote management only if you know how to use it safely. And keep your router patched with the latest firmware.
Security is nuanced. By default, every device connected to the Internet is vulnerable, much like as long as you live, you're at risk of dying, to a degree. The only way to be absolutely secure is to turn that device off or when something ceases to exist.
As long as you follow these best practices mentioned here, you can consider your router, and hence your home network, safe to the reasonable degree applicable to most homes.
Dong's note: I originally published this post on April 17, 2018, and last updated it on August 18, 2023, to add up-to-date, relevant information.
Thanks for the posts. I am trying to figure out more about the “group key update period” found in the SSID/password settings. Do you recommend changing this to a certain number for increased security? (0? 3600? 86400?) Appreciate any thoughts or links!
Check out this post on Wi-Fi settings.
Hi Dong,
I liked your extra section on a way to create passwords. However, is there a reason we should not use a password manager with generator? Also, many sites require things like letters and special characters in a password rather than “just” a string of numbers. Thanks in advance for your comments.
The password I mentioned is only for your Wi-Fi network, Jerry, and generally the only restriction is 8 char length minimum.
In 2023 (almost 2024!), do you believe that “auto firmware update feature is generally not a good idea”, even for non-tech-savvy homes?
Moreover, if automatic firmware updates was a must-have feature, are there certain brands and/or models that you’d suggest?
I have to recommend a router to a few different family members (who both live in small homes) and I just don’t trust that they’ll periodically manually check for firmware updates.
That’s generally not a good idea no matter when. That’s like you have somebody come to your house and fix/change things around without you having any say about it — but sometime that’s necessary. So, that’s case-by-case depending on the hardware and vendors. But some new routers, like the Asus RT-BE96U, has auto update divided into two parts, security-only and the entire firmware. In that case, the former is OK.
Got it. Thanks! (And thanks for writing!)
๐
Hi Dong,
I noticed that DoS protection is not enabled on my Asus router (XD4) by default. Does this pose a security threat? Should I enable it?
Thanks
Not really, Jerry, and yes, that doesn’t hurt other than using a bit of the router’s processing power.
Generally, DoS attacks apply primarily to a business or a website that can’t shut down. You can restart a home router, which will stop the attacks since your WAN IP will likely change without affecting anything.
Hi Dong
I noticed that you did not mention WPS, UPNP, and Ping. Also no mention of DNS over TLS. While the last one is more of a privacy protocol, the former mentioned have always been an issue with router security. Has something changed to make them more secure?
Regards
Cranky
Most of what you mentioned have been hyped up in terms of security concerns, Cranky. In reality, I don’t think they have caused significant threats, if at all. They are just tools for “security experts” to brag about their “knowledge” or make money from views and clicks. Most new routers have those disabled by default anyway.
Just an FYI -Today’s email has a bad link to this article.
Thanks, Deirdre. I fixed it.
Hey Dong, I recently tried logging into my Netgear Admin page and couldnโt. The information was correct but, i still couldnโt login, so i followed your advice .
A couple of questions if you have the time.
1- If the router had been hacked, how do I check the settings to see if they werenโt changed? i.e., DNS; Port Forwarding.
2- I noticed that the initial Netgear page 192.168.1
was sending the password โUnencrypted โ why would Netgear allow this?
Once reset, the router is reverted back to default settings, David. That means all customized settings, including fraudulent ones, are gone. As for the message, that’s normal. More in this post.
Great article as always Dong. Quick question.
I donโt want to put you on the spot by recommending the best router, so, i will ask this, which one do you use?
In the article you mentioned, โKeep tabs on wifi router, if allowed to do soโ- Which wifi routers allows its owners to do this?
Good question, David. After reading your comment, I decided to edit the post a bit to make things more clear. Give it another read.
Good morning Dong, I would like your thoughts on an issue I am having with my Netgear AC 4300 6 Stream router.
When I enter the routerโs interface utilizing the 198.168 format, I am unable to get into the ADVANCED section of the routers interface to make adjustments to the security settings of the router.
The tab is there in the UPPER LEFT CORNER, but nothing occurs.
Your thoughts?
Use a different browser, David.
I’d love to see a post about best Routers for dealing with guest access and security. My 2500 square foot home with an attached AirBnB has a linksys with a guest option, which I thought was going to be great, but the guest option has zero security. Not cool; back on the market, but I have to say this is seldom something reviews mention much about…I have to dig to get a sense of how they handle guests, whether the guest account is only broadcast from the main router in a multi router system, what it’s security is, whether a different LAN is available for it, etc. Perhaps my case is too specific but it’s been a real headache to try to overlay reviews with getting that info.
Check out this post, Kayle. Part of it applies to your case. There’s no such router, by the way, since there’s no such thing as a “guest network”. It’s just a marketing term.
Great read. I’ll tell you a quick story that other first time readers may relate to. I decided to purchase my own Wi-Fi router and return the ISP’s rented one. I bought a Netgear R6300v2. The wife asked If I was setting it up right. I gave her that look, like really! How hard can it be? Within minutes I had downloaded the app and my network name and password was set. See, easy.
A few nights later I turned the router off to annoy the kids (fun to do, even to this day). A few moments later I found them back on their devices stealing the neighbors internet that had an open guest network. A little cheeky, but I was quietly amused by their ingenuity. The next time I saw them I told them what the girls were doing. He laughed and locked it down later that day. I told the wife “I have a password on our guest setup”. That was five years ago.
You know what’s been bothering me, Dong? So, over the years we’ve been adding devices (I think we’re up to 25 now) and every time we always see the same guy at the top of the list of available networks. Sometimes I’d get a little perturbed, I want to be number one, It’s my house. We always thought their Wi-Fi Kung fu was strong. Whoever they were had good taste in routers though. Theirs was a Netgear too. It told everyone who looked what it was. Okay, nice piece of kit I thought, but the owners aren’t very imaginative though. All the others have been given nice names. (I know Dong, you already know where this going).
Years went by. And with the kids now doing distance learning I started thinking of up grading our network. So I began researching all the new stuff – AX, Mesh, all with fancy new acronyms. Wait.. These things are still dual band. I thought I remember seeing dual band on this one when I got it. Anyway, started reading your reviews and finally here. Doh.
So my 5GHz band has never been used. Protected by a default passphrase that comes in every box. And I don’t want to talk about my router login through the web browser, I feel stupid enough. The good news is I found you.
So yesterday I followed your instructions. And sheepishly told the wife. The best way I could explain it was. We didn’t leave the front door wide open. But the key was under the mat.
I really don’t remember seeing a smart setup when I first installed it. And even if I did I would have bypassed it wanting to do it myself.
Dong, as you go about your day today and if you get the chance to read this. I’d like you to know in some small way you have made a difference in someones life. And I’d like to say, thank you.
Thanks for sharing, Scott. Glad you figured it out. ๐
Hey Dong Ngo, I watched you a lot when you were on CNET. You and Brian Tong were my favorites. I just stumbled upon your site while I was researching networking equipment. I no longer watch CNET and am happy I found you again. Keep up the good work. Thank you for you passion!
Thanks for your support, Ike. BTW, BT has also gone indie and had his own YouTube channel. Check it out https://youtu.be/7J9CbU-BjqA !